Privacy Policy

Dr Walid AbuShawish’s practice is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect personal information such as your:

  • Name, date of birth, address, and contact details

  • Information provided by your referring doctor

  • Health information relevant to your care

  • Details submitted through our website contact form (name, phone, email, message)

Please note: this website is not intended for the submission of sensitive medical information. Referrals and clinical information should be sent via secure channels such as HealthLink or fax.

2. How We Use Your Information

Your information is used only for the purposes of:

  • Scheduling appointments and managing your care

  • Communicating with you, your GP, or other treating doctors

  • Administrative and billing purposes

  • Meeting legal and regulatory requirements

We do not use your personal information for marketing without your consent.

3. Storage and Security

  • Sensitive medical information is not stored on this website.

  • Referrals are received securely via HealthLink or fax.

  • Any personal details collected are stored in secure practice systems with restricted access.

4. Disclosure of Information

We may share your information with:

  • Other healthcare providers involved in your care

  • Pathology or imaging services (if clinically required)

  • Medicare, private health insurers, or government agencies (where required by law)

We do not sell or disclose your personal information to third parties for unrelated purposes.

5. Access and Correction

You have the right to request access to your personal information or to ask for corrections if it is inaccurate. Requests can be made in writing to our practice (see contact details below).

6. Website Analytics and Cookies

Our website may use cookies and standard analytics tools (e.g. Google Analytics) to improve site performance. These tools do not identify individual users.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practice operations or legal requirements. Updates will be published on this website.

8. Contact Us

This website is intended for general information only. Please do not submit personal medical information via the website contact form. Referrals and patient information should only be sent through secure channels such as HealthLink or fax.

Any personal information collected through this website (such as your name, phone number, or email address if you use the contact form) will only be used for the purpose of responding to your enquiry. This information will not be shared with third parties except where required by law.

If you have any questions or concerns about how your information is handled, please contact:
📧 admin@drabushawish.com | 📞 03 9191 7803

Disclaimer

The information provided on this website is for general informational purposes only and is not intended as medical advice. It should not be relied upon as a substitute for professional diagnosis, treatment, or the advice of your doctor or other qualified healthcare provider.

Dr Walid Abushawish does not accept any liability for loss, damage, or injury caused by reliance on the information on this website. Always seek personalised medical advice from your doctor or healthcare provider regarding your individual circumstances.

If you have a medical emergency, call 000 immediately.